Question 1

How do I know if my child may need therapy?

Accepted Answer

Every child develops differently, and needing extra support is more common than many families realize.

You may benefit from connecting with our team if your child is experiencing challenges with:

Communication, speech and language development
Emotional regulation
Sensory processing
Fine or gross motor skills
Feeding or picky eating
Social interaction and play skills
Attention, coordination, or daily routines
Confidence and participation in everyday activities

If you are unsure whether therapy is the right fit, we are always happy to connect, answer questions, and help guide you toward next steps.

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Question 2

Is the SPOT a good fit for my child?

Accepted Answer

The SPOT was intentionally created to be a welcoming, neurodiversity-affirming space for children and families.

We support children with a wide range of strengths, support needs, sensory preferences, communication styles, and ways of learning and engaging with the world. Our therapists focus on building trusting relationships first because we believe children learn best when they feel safe, connected, and supported.

We understand that every child is different, and we work collaboratively with families to create individualized supports that feel meaningful, respectful, and responsive to each child’s unique needs.

Question 3

What ages do you support?

Accepted Answer

The SPOT supports children, youth, and young adults — generally ages 1 to 24. Specific age ranges vary by service or program, so please contact us to learn whether a particular program or therapist is a good fit for your child.

Question 4

Can I tour the clinic before booking?

Accepted Answer

Absolutely.

We understand that starting somewhere new can feel like a big step for both children and caregivers. Families are welcome to book either:

A 15-minute in-person tour of The SPOT
A 15-minute virtual consultation call

These visits give caregivers an opportunity to explore the space, ask questions, and decide whether The SPOT feels like the right fit for their child and family.

To ensure we can keep the focus on building positive therapeutic relationships with children during their sessions, these tours and calls are intended for adults only. The short appointment length does not allow enough time for meaningful interactions with your child, and we want their first experience in the clinic to be calm, unhurried, and relationship-based when they begin services with us.

We appreciate your understanding and look forward to connecting with you.

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Question 5

What areas do you serve?

Accepted Answer

The SPOT is based in Vancouver, BC, and we welcome families from across the Lower Mainland — including Richmond, Burnaby, New Westminster, and the North Shore. Many families travel to us for in-person services, and we also offer virtual options for some services, so support can reach you wherever you are.

If you're wondering whether we're a good fit for your family's location and needs, just reach out — we're happy to help.

Question 6

Do I need a referral?

Accepted Answer

No referral is needed to access therapy services or programs at The SPOT.

Families are welcome to contact us directly to learn more about services, availability, and next steps.

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Question 7

Do you accept funding?

Accepted Answer

Yes. We currently accept the following funding sources for eligible families, including:

Autism Funding
At Home Program Funding
Variety Children’s Charity Funding
CKNW Kids’ Fund
Online Learning School Funding

If you have questions about funding, we would be happy to help guide you through the process.

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Question 8

Do you offer direct billing? / How does payment work?

Accepted Answer

We don't offer direct billing, but we're glad to provide receipts you can submit to your extended health provider for reimbursement. Many plans include coverage for speech-language pathology and occupational therapy, though coverage varies by plan — we recommend checking with your provider to see what's included.

We also accept several funding sources for eligible families (you can find these listed under our funding information), and families are welcome to pay privately for added flexibility. If you have questions about payment or funding, we're always happy to help you navigate the options.

Question 9

Can you run a workshop at our daycare, preschool, school, or organization?

Accepted Answer

Yes! We offer practical, neuro-affirming workshops for daycares, preschools, schools, and other organizations — on topics like understanding neurodiversity, creating inclusive learning spaces, and supporting diverse needs in everyday settings. Each workshop is led by our registered therapists and shaped to fit your team and the children you support.

If you'd like to learn more or talk through what would work for your group, reach out at info@thespotpediatric.com — we'd love to connect.

FREQUENTLY ASKED questions.

How do I know if my child may need therapy?

Is the SPOT a good fit for my child?

What ages do you support?

Can I tour the clinic before booking?

What areas do you serve?

Do I need a referral?

Do you accept funding?

Do you offer direct billing? / How does payment work?

Can you run a workshop at our daycare, preschool, school, or organization?

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